This privacy policy applies to the information and data that Noble ("we," "us," or "our") collects when you use the Noble Gas mobile application, our website at noble-portal.com, or any of our products and services.
Summary
This policy applies to visitors to our website, customers, and users of our mobile app and services. The purpose is to explain how we collect, use, store, share, retain, transfer, and process your personal information, as well as describe your choices and rights.
"Personal information" is any information relating to an identified or identifiable individual. We may amend this policy from time to time. If we make material changes, we will provide a prominent notice via the app or website.
What Personal Information We Collect
When You Use Our Mobile App
- Name, email address, and phone number (at registration)
- Date of birth (optional, for birthday rewards)
- Device information (device model, operating system version, unique device identifiers)
- Push notification tokens (Firebase Cloud Messaging)
- Location data (when you use the outlet locator feature, with your permission)
- Loyalty points balance, transaction history, and tier status
- Profile photo (optional, stored via Cloudinary)
- Referral codes and referral activity
- Daily check-in streak data and badge achievements
When You Visit Our Website
- IP address and user-agent information (automatically collected)
- Information collected by cookies and similar technologies
- Pages visited and interactions with content
When You Make Fuel or Car Wash Purchases
- Transaction amount, date, time, and location
- Loyalty barcode scan data
- Fuel grade and car wash type purchased
- Points earned and redeemed
How We Use Your Information
- To provide, maintain, and improve our loyalty rewards program
- To process transactions and award loyalty points
- To send push notifications about rewards, promotions, and account updates
- To determine your reward tier (Bronze, Silver, Gold) and applicable benefits
- To operate gamification features (streaks, badges, spin-the-wheel)
- To process referral rewards
- To detect and prevent fraud
- To comply with legal obligations
- To respond to your requests and provide customer support
Third-Party Services
We use the following third-party services to operate our app and website:
- Firebase (Google) — Push notifications and authentication
- Cloudinary — Profile image storage
- Sentry — Error monitoring (no PII sent)
- Heroku (Salesforce) — Application hosting
- AWS — Infrastructure services
- Google OAuth / Apple Sign-In — Social authentication
- Mailchimp — Email communications
These service providers are contractually prohibited from using your personal information for their own marketing purposes.
How We Share Information
We share personal information with our affiliates and partners as needed to provide our services. We do not sell your personal information to third parties.
Data Security
- Passwords are hashed using Argon2 (industry-standard cryptographic hashing)
- All data transmitted over HTTPS/TLS encryption
- Database access restricted and monitored
- Regular security scanning and vulnerability assessments
Your Rights
All Users
- Access — View your personal data via the app's Profile section
- Correction — Update your name, email, and phone in app settings
- Deletion — Request account deletion through the app or at noble-portal.com/account-deletion
- Notification preferences — Manage push notification categories in app settings
California Residents (CCPA)
We do not sell personal information to third parties pursuant to the California Consumer Privacy Act.
Children's Privacy
We do not knowingly collect personal information from children under age 13 without parental consent.
Contact Us
Noble
131 Buckingham Street, Suite 301
Hartford, CT 06106
noblemarketsusa.com